ANSHU KUMAR GUPTA

Aspiring Sales & Operations Professional
Balrampur, IN.

About

Ambitious and results-driven professional with hands-on experience in sales, customer service, and inventory management, complemented by a recent internship in a Founders Office. Eager to leverage proven client handling, operational support, and communication skills to drive organizational growth and achieve strategic objectives within a dynamic work environment.

Work

Cloord Solutions
|

Intern, Founders Office

Chhattisgarh, India

Summary

Supported strategic initiatives and operational workflows within the Founders Office, contributing to key business development and growth projects by enhancing efficiency and informing strategy.

Highlights

Assisted in the development and implementation of new operational processes, enhancing efficiency and supporting strategic decision-making for critical startup functions.

Contributed to market research and competitive analysis, providing actionable insights that informed product positioning and business strategy.

Collaborated directly with founders on various ad-hoc projects, demonstrating adaptability and a proactive approach to problem-solving.

Managed internal communications and documentation, ensuring seamless information flow across critical startup functions to support project execution.

MG Furniture Mart
|

Sales Executive & Customer Service Assistant

Balrampur, Chhattisgarh, India

Summary

Managed comprehensive sales and customer service operations, ensuring client satisfaction and efficient inventory control for a furniture retail outlet, consistently achieving sales targets.

Highlights

Assisted an average of 20+ customers daily with product inquiries and purchases, consistently achieving sales targets and enhancing customer satisfaction.

Streamlined inventory and stock control processes, reducing discrepancies by 15% and ensuring optimal product availability.

Managed all billing and after-sales support, promptly resolving customer issues to maintain a high level of client retention.

Maintained accurate sales records and generated weekly reports, providing critical data for sales forecasting and performance analysis.

Education

Sant Gahira Guru University
Chhattisgarh, India

Bachelor of Commerce (B.Com)

Commerce

Jawahar Navodaya Vidyalaya
Surajpur, Chhattisgarh, India

Senior Secondary (12th)

Commerce

Grade: 79%

Languages

Hindi
English

Skills

Communication

Communication Skills, Internal Communications.

Customer Relations

Customer Handling, Client Management, Customer Service, Client Retention.

Sales & Marketing

Sales, Marketing, Sales Strategy, Market Research, Competitive Analysis, Product Positioning.

Inventory Management

Stock Control, Supply Chain, Process Improvement.

Design & Collaboration Tools

Canva, Graphic Design, Teamwork, Collaboration.

Office Productivity

Basic Computer Knowledge, MS Word, Document Processing, PowerPoint, Presentation Software.

Operations & Strategy

Operational Support, Startup Operations, Process Improvement, Strategic Planning, Business Development, Decision-Making, Problem-Solving.

Data Analysis

Sales Records, Reporting, Performance Analysis, Sales Forecasting.

Interests

Learning & Development

Learning new things, Continuous Learning, Personal Development.

Reading

Reading.

Cooking

Cooking.

Recreational Activities

Playing, Recreational Activities.