ANSHU KUMAR GUPTA
Aspiring Sales & Operations Professional
Balrampur, IN.About
Ambitious and results-driven professional with hands-on experience in sales, customer service, and inventory management, complemented by a recent internship in a Founders Office. Eager to leverage proven client handling, operational support, and communication skills to drive organizational growth and achieve strategic objectives within a dynamic work environment.
Work
Cloord Solutions
|Intern, Founders Office
Chhattisgarh, India
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Summary
Supported strategic initiatives and operational workflows within the Founders Office, contributing to key business development and growth projects by enhancing efficiency and informing strategy.
Highlights
Assisted in the development and implementation of new operational processes, enhancing efficiency and supporting strategic decision-making for critical startup functions.
Contributed to market research and competitive analysis, providing actionable insights that informed product positioning and business strategy.
Collaborated directly with founders on various ad-hoc projects, demonstrating adaptability and a proactive approach to problem-solving.
Managed internal communications and documentation, ensuring seamless information flow across critical startup functions to support project execution.
MG Furniture Mart
|Sales Executive & Customer Service Assistant
Balrampur, Chhattisgarh, India
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Summary
Managed comprehensive sales and customer service operations, ensuring client satisfaction and efficient inventory control for a furniture retail outlet, consistently achieving sales targets.
Highlights
Assisted an average of 20+ customers daily with product inquiries and purchases, consistently achieving sales targets and enhancing customer satisfaction.
Streamlined inventory and stock control processes, reducing discrepancies by 15% and ensuring optimal product availability.
Managed all billing and after-sales support, promptly resolving customer issues to maintain a high level of client retention.
Maintained accurate sales records and generated weekly reports, providing critical data for sales forecasting and performance analysis.
Education
Sant Gahira Guru University
Bachelor of Commerce (B.Com)
Commerce
Jawahar Navodaya Vidyalaya
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Senior Secondary (12th)
Commerce
Grade: 79%
Languages
Hindi
English
Skills
Communication
Communication Skills, Internal Communications.
Customer Relations
Customer Handling, Client Management, Customer Service, Client Retention.
Sales & Marketing
Sales, Marketing, Sales Strategy, Market Research, Competitive Analysis, Product Positioning.
Inventory Management
Stock Control, Supply Chain, Process Improvement.
Design & Collaboration Tools
Canva, Graphic Design, Teamwork, Collaboration.
Office Productivity
Basic Computer Knowledge, MS Word, Document Processing, PowerPoint, Presentation Software.
Operations & Strategy
Operational Support, Startup Operations, Process Improvement, Strategic Planning, Business Development, Decision-Making, Problem-Solving.
Data Analysis
Sales Records, Reporting, Performance Analysis, Sales Forecasting.
Interests
Learning & Development
Learning new things, Continuous Learning, Personal Development.
Reading
Reading.
Cooking
Cooking.
Recreational Activities
Playing, Recreational Activities.